Returns and exchanges
I want to return a product, how do I do this?
You can return your product if it is unopened and not used. Please return to us within 14 days of receiving your order. All orders sent out have info about how you return a product and a return document. If you want to return a product because it’s faulty in any way please send us an email to: firstname.lastname@example.org
What do you do with returned products?
Depending on the reason and the state of the product, if it’s sent back due to it being handled badly in the shipping process – we either send them to the ultimate glossgod, or we donate them to local charity functions. No products should go unused! That is a godess-damn waste!
I want to exchange a product, how do I do that?
We do not handle exchanges right not, we’re working on it.
Send back the product (must be unopened) and place a new order.